Programs for Individuals |
| Delivering Customer Focused Service |
 | This interactive online skill builder allows for the analyzing of the skills and strategies used every day on the job, to identify techniques performed well, and develop ways to do even better. During this training, you will learn the guidelines for delivering customer focused service including understanding your role as a professional, the essential skills of communication – listening, questioning, verifying, explaining, and a four-step customer service model. Delivering Customer Focused Service is an interactive, online course lasting 45 minutes. Available As:
Online Course $ 49.00 per user
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| Myers-Briggs Type Indicator® |
 | The MBTI® Profile furnishes a summary of your MBTI results, with a tailored interpretation and feedback sessions based on your needs. It provides reported type, explanations of the preferences, characteristics frequently associated with the type, and an easy-to-read graph displaying the preference clarity index.View available profiles
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| Strong Interest Inventory® |
 | Do more of what you like and achieve greater satisfaction at work and in your life. With both four-color graphics and detailed narrative, the Strong Profile puts self-discovery at your fingertips. This highly personalized report paints a clear picture of how your specific interests and preferences link to various jobs, work settings, and career fields. The Strong Profile enables you to discover your true interests in order to expand career options and chart a plan of action toward a fulfilling career choice.View available profiles
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| Everything DiSC Sales |
 | Everything DiSC® Sales teaches salespeople how to connect better with their customers. It’s the most in-depth easily customizable DiSC®-based sales training solution available. Everything DiSC Sales increases sales effectiveness using the power of DiSC.
View Full Information
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| Personal Listening Profile® |
 Sample Report | Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. View Full Information |
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| Time Mastery Profile® |
Sample Report | The Time Mastery Profile Individual Report includes a Skills Gap Analysis. This powerful feature shows how respondents rate their skill in each Time Mastery category as well as its importance to his or her job. This data helps respondents quickly determine where to focus their time-management efforts for greater personal and professional success. View Full Information |
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| Work Expectations Profile® |
Sample Report | The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention.View Full Information
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Programs For Teams |
| DiSC Classic Profile® |
 | Improving Communication and Reducing Conflict With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement.View Full Information
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| Everything DiSC Workplace |
| The Everything DiSC® Workplace™ Profile helps build better relationships — one relationship at a time. The Everything DiSC Workplace Profile can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace. View Full Information
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| Discover Diversity Profile® |
Sample Report |
The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built.View Full Information |
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| Team Dimensions Profile® |
Sample Report | Using an intuitive two-dimensional model, the Team Dimensions Profile 2.0 helps individuals discover what they contribute to group projects and how they can thrive in team settings. Furthermore, the report offers personalized feedback on the respondent’s strengths and challenges when working as part of a team, and it presents information on what people of different roles may contribute to the group as well. View Full Information |
